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PAYMENT

What forms of payment can I use?
We accept payment via:
- Credit/Debit Card: MasterCard, Visa, Mada
- Cash on delivery
We accept Saudi Riyal.
 
You will be charged in Saudi Riyal currency for all orders inside the kingdom of Saudi Arabia.
CHARLESKEITH.SA does not store any customer's credit/debit card information. When you pay by credit/debit card, all credit/debit card information is directly transacted in a secure fashion to Amazon payment services (Payfort), our payment gateway providers.
3-D Secure is an XML-based protocol used as an added layer of security for online credit and debit card transactions. It was developed by Visa to improve the security of internet payments and offered to customers as the Verified by Visa service. Services based on the protocol have also been adopted by MasterCard, under the name MasterCard Secure Code. 3-D Secure adds another authentication step for online payments. 3-D Secure should not be confused with the Card Security Code (commonly known as CVV) which is a short numeric code that is printed at the back of the credit card.
Amazon Payment Services (PAYFORT) is a payment service provider (PSP) that empowers online merchants with an array of payment services that will enable them to: (1) accept online payment using both global such as Visa, MasterCard and local payment methods such as mada, (2) offer installments to the customers to make purchases affordable for their customers (Installments Service), (3) monitor payment performance round the clock (Monitor Service), (4) collect payment easily from their customers through invoicing service (Collect), and (5) get actionable business insights on a regular basis (Insights).
 
Terms & Conditions:
  1. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.
  2. Saudi Arabia is our country of domicile
  3. Website will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of Saudi Arabia
  4. We accept payments online using Visa and MasterCard credit/debit card in SAR.
  5. Refunds will be done only through the Original Mode of Payment.
  6. Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Saudi Arabia.
Please try again and make sure you’re including the correct information for login details, card number, expiry date, etc. If the problem persists, contact your issuing bank or try an alternative mode of payment. For further assistance, please contact us at customers@charleskeith.sa or on live chat.
Your issuing bank may impose small administrative charges for overseas usage. Please contact your bank for further information.
This means that you will pay for your order directly to the courier, in cash, upon the delivery of the products.
 
 
 

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